Shipping and Returns


Accepted Methods of Payment

PayPalTM– including Credit Card (Visa, Master Card, American Express)


Only UK shipments are currently supported online

Please contact us to arrange a shipment to a non-UK address.


All orders that are in stock are shipped within 48 hours Monday - Friday 8am - 5pm.


We use a variety of carriers to deliver our orders, dependant on the delivery address.

Order Tracking

If a tracking No. is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class post will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on your chosen shipment method. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order if you decide not to go ahead.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


How to return an item
Your item must be in its original, unused, packaged condition to be returned, unless there is a manufacturer defect.

You must return the item within 30 days of your purchase.

1. Please click the 'My Account' link at the top of the page and select 'Orders' from the left hand box.

2. All orders that are eligible for return i.e. within 30 days, will have a 'Return Item(s)' button available.

3. Follow the online instructions to select the items that you wish to return.

3. Mail your returned item to:
     ERIKS UK,
     Sealing Technology
     Unit 5 Yorks Park,
     Blowers Green Road,
     West Midlands,
     DY2 8UL
4. Include in your package a signed letter stating the returns number and the original receipt.

Return Exceptions

Items cannot be returned if they are used unless there is a manufacturer defect.

Restocking Fee

We reserve the right to charge a 20% restocking fee on quantities over 1,000 this will be deducted from your refund.  We also do not refund the original shipping and handling that you paid on the order.