Privacy Statement

Collection of your Personal Information and how we use it

About this statement

This statement will tell you about how we collect and use information about you. We will not store or process your personal information outside of the United Kingdom.

What information do we collect

We may ask you to give us certain information when you use this web site. You will know when we are collecting information which we intend to keep for future use because the web page will contain a link to this statement. The information we collect depends on which services you use. The information may include:

  • Your name and date of birth
  • Your postal address
  • Your email address
  • Your gender
  • Your occupation
  • Your interests
  • Other information relevant to customer surveys or promotions
  • Your credit card details (for purchases)
  • Details of your orders

We also use cookies. A cookie is a small amount of data which is stored on your computer and which is revealed to us when you use this web site. We use cookies only to make it easier to identify you when you visit this site. We do not use cookies to collect additional information about you. You can configure your web browser not to accept cookies, although this may hinder the functionality of our web site.

Who else can use your information

We may pass your information to others:

  • We use sub-contractors to deliver your goods and we may pass your name and address to them.
  • We will pass your information to others if you indicate that you want to receive marketing material or similar communications from them.
  • We may provide other companies, such as advertisers, with statistical information about our customers, but we do not provide them with information which can be used to identify any individual customer.
  • We may pass your details to our professional advisers for the purpose of obtaining professional advice.

How will we use your information

We mainly use your information to customise this web site according to what you tell us about your interests. We may send you information about special offers or other items that we think may be of interest to you.

Information you provide through links to other web sites

Our web site may contain links that make it easy for you to visit other sites which might be of interest to you. If you use the links to leave our web site and visit a web site operated by somebody else, you should note that we do not have any control over that Web site. Accordingly, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. You should exercise caution and look at the Privacy Statement applicable to the web site in question.

What choices do you have about the way your personal information is used

You can chose to restrict the collection or use of your personal information:

  • If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by clicking here or by writing to us:
Data Protection Compliance Officer
Marketing Department
ERIKS Industrial Services
Amber Way, Halesowen B62 8WG
  • By using this site and not advising us to the contrary you agree to our using the data in the way set out in this statement.

What if you think we have incorrect information

Under the Data Protection Act (in England and Wales - equivalent legislation applies elsewhere in the European Union), you may request details of personal information which we hold about you. An official fee will be payable. If you want to make a request, please write to us:

Data Protection Compliance Officer
Marketing Department
ERIKS Industrial Services
Amber Way, Halesowen B62 8WG

If you believe that any information we hold about you is incorrect or incomplete, please write to us without delay at the above address. Any information which is found to be incorrect will be corrected promptly.


We strive to protect the security of information which you provide to us. We will use up-to-date measures to provide such security. If you provide us with credit card information, we use industry-standard SSL (secure socket layer) encryption.